Contact Us
Let’s Connect & Collaborate
Have a question or a collaboration in mind? Whether you’re interested in booking a speaking engagement, partnering on a service, or requesting my media kit, I’d love to hear from you.
Contact us anytime at info@mindofmeans.com and let’s explore how we can create meaningful impact together.
our policy
Coaching Program Fees & Procedures
Coaching sessions at Mind of Means are designed to support personal and professional growth through structured conversations that explore your goals, challenges, and strategies for forward momentum.
Coaching fees are outlined in your individualized Mind of Means Client Agreement. While a standard fee schedule is referenced in the general Coaching Agreement, final rates may vary based on promotional considerations or personalized plans discussed with your coach.
To schedule a session or share any special requests, please contact us directly at info@mindofmeans.com. We look forward to supporting your growth and success.
Scheduling & Emergency Sessions
We understand that unexpected events may arise. If you need to reschedule a session, please notify us at least 24 hours in advance and include the reason for the change along with several alternate times. We will do our best to reschedule your session within the same calendar month.
Emergency or time-sensitive support between scheduled sessions may be offered based on coach availability and is not guaranteed. If you require urgent assistance, please contact info@mindofmeans.com with the purpose of your request and a few immediate availability options.
Mind of Means reserves the right to discontinue service in cases of three or more late cancellations within a three-month period.
Refunds & Cancellations
Client satisfaction is our priority. While we strive to accommodate all clients, please note the following:
- Refunds are not availablefor sessions that have already started or for cancellations made within 24 hours of the scheduled time.
- For prepaid sessions canceledoutside the 24-hour window, refund requests may be reviewed on a case-by-case basis by Mind of Means administration.
- No-shows or repeated late cancellations may impact your eligibility for continued coaching services.
Additional Services & Referrals
Coaching sessions at Mind of Means are designed to support personal and professional growth by exploring goals, challenges, and strategies for meaningful progress.
If needs arise that fall outside the scope of coaching—such as legal, financial, mental health, or specialized business concerns—we are happy to provide referrals to trusted professionals in our network. This may include experts in areas such as business consulting, marketing, accounting, tax services, legal counsel, or mental health support.
We’re committed to ensuring you receive the right support for every stage of your journey.
Confidentiality & Privacy
Mind of Means is committed to safeguarding your privacy. All assessment data, personal information, and details of our coaching relationship are kept strictly confidential and will not be shared without your explicit written consent.
Please note the following legal limitations:
- Legal Disclosure– If records are subpoenaed or court-ordered, Mind of Means may be required to disclose relevant information.
- Duty of Care– In rare circumstances involving imminent harm to self or others, or as otherwise required by law, we must share pertinent information with appropriate parties.
Outside these exceptions, we uphold the highest ethical standards to protect your information. If you have any questions or concerns about confidentiality, please let us know—we welcome open dialogue to ensure your comfort and trust.
Support & Feedback
We welcome your questions, feedback, or concerns regarding your coaching experience. Mind of Means is committed to a professional, empowering environment, and we value open communication as a key part of your success.
If anything is unclear or you’d like to discuss how we can improve your experience, please reach out to us at info@mindofmeans.com.